FAQ’s

Personalised Crystal Grids

  • Yes, personalised grids are sold upon request. For more information click here.

  • When you order a personalised grid, Eline & Lily will ask for information about the person who the grid is for. Things such as

    “What is the person like?”

    “Can you describe their character to us?”

    “Do they need particular energies from this grid?”

    “What is the reason you are gifting this grid?”

    “Where, if you know, will the grid be (bedroom, study, living, work etc.)?”

    These questions are asked to make sure that the grid can be made as personal as possible, to really focus on your wishes. A magical piece for your magical place. For more information, click here.

  • Yes, if you request a personalised grid, you can select the crystal(s) if you want to. However, leaving some space for intuition and creativity to guide your artwork is recommended.

  • Yes, if you request a personalised grid, you can select the frame. You can choose the colour, material, and size as well.

  • Yes, with every bought grid, you receive a 1 to 2-page explanation of the grid, its powers, and energies. For more information, click here.

  • Yes, you can order the grid for someone else as long you provide information about the person the piece will be for.

  • The price of the personalised grid depends on the types of crystals, frame, and time that this piece will take to make. Before ordering your grid, Eline & Lily will offer you a price indication. Another option is stating your budget; Eline & Lily can provide you with information on what is possible within your price range. To find out more, click here to contact Auspicious Soul Art.

  • No, the prices depend on the crystals used, the material and the colour of the frame. For example, depending on the used crystals and materials, one 40x40cm piece might have a different price than another 40x40 cm piece.

  • Yes, you must pay (part) in advance for Eline & Lily to start working on your grid. Gridding comes at a high cost; therefore, Eline & Lily need an (advance) payment before they can begin working on your piece.

  • The waiting time really depends on how busy Eline & Lily are at the moment with other orders. However, they will always tell you in advance which week it will be done, and you can decide based on that. If you want a personalised grid within a very short time span, this comes at a premium price, but feel free to click here to contact Eline & Lily about the possibilities.

FAQ’s

Main collection

  • If you have a particular grid in mind that you like and have seen on the Instagram page, click here to contact Auspicious Soul Art, and the information will be provided to you as soon as possible. Moreover, click here to see the main collection; the sizing is in the description of each piece. It will likely be 25x25cm, 35x35cm or 45x45cm.

  • The price of the main collection grids depends on the crystals used and the size. For specific information, click here to contact Auspicious Soul Art.

  • Yes, if you click here to contact Auspicious Soul Art, you will gladly be sent (a part of) the description to see if you two match. Maybe, your perfect grid is already made! Moreover, every piece on the website already has a part of the description available; click here to read them.

  • Unfortunately, the frame cannot be changed if you buy a non-personalised grid. However, if you would like something different, feel free to click here to contact Auspicious Soul Art to inquire if a personalised piece can be made for you instead.

FAQ’s

Shipping & delivery times

  • Yes, the art piece can be delivered at home if you want to. However, note that it is a fragile product, and in case you want to ship it, this will come at an extra cost with the price depending on where you live.

    Worldwide Delivery Available

  • Yes! You’re always welcome to come and pick up the grid for free to safely guide it home. On top of that, Eline & Lily love meeting you in real life and handing over the precious art pieces to the new owners!

    Pickup: Maastricht, the Netherlands / Amsterdam, the Netherlands.

  • Depending on the product, delivery time can be days to weeks or months (for personalised pieces). Art must be timely. For personalised grids, the final date will be discussed with you in advance. The main collection is already made and ready for pickup or delivery any time you want. The poetry can be sent within one to two working days! Feel free to click here to contact Auspicious Soul Art to talk about the possibilities.

FAQ’s

Pottery & Poetry

  • Yes, if you have seen a piece you like, you can order it, and it will be sent to you. Click here to contact Auspicious Soul Art to order. Remember that handmade pottery is fragile and comes at an additional cost to be shipped safely to your home. In addition, the pottery should not be put in dishwashers or microwaves.

  • Yes, if you have seen a poem you like, you can order it, and it will be sent to you. Click here to contact Auspicious Soul Art to order.

  • Yes, you can order the handmade Palo Santo & Sage infused crystal (rutile quartz) sticks for €11,11 and they will be sent to you (the shipping price depends on where you live). Click here to contact Auspicious Soul Art to order. Worldwide Shipping Available.